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colonnadehotel.com Website Accessibility Statement

The Colonnade Hotel is committed to providing a website that can be accessed by all, including users with disabilities.

The Colonnade Hotel strives to maintain compliance  with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links.

In addition, we offer rooms with accessibility features, which may be booked through https://gc.synxis.com/rez.aspx?chain=10237&hotel=27205&shell=rBOSCO&template=rBOSCO.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us on reservations@colonnadehotel.com or via 617-424-7000 so that we can provide appropriate auxiliary aids and services . We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

Accessible Guest Rooms

Accessible Public Spaces

  • Accesible Entrance
  • Service Animals Welcome
  • Accessible registration desk
  • Accessible route from public entrance & guestrooms to registration and concierge desk
  • Accessible route from public entrance to the elevators
  • Accessible route from public entrance & guestrooms to restaurants and lounges
  • Accessible route from public entrance & guestrooms to accessible guest rooms
  • Accessible route from public entrance & guestrooms to meeting room/ballroom
  • Accessible route from public entrance & guestrooms to swimming pool
  • Accessible route from guestrooms to the fitness center
  • Accessible meeting rooms with braille and tactile signage
  • Accessible restaurant with accessible seating and pathways to accessible seating
  • Accessible restrooms
  • Accessible self-parking area for cars with handicapped parking spaces
  • Hotel employees will read menus and other printed / visual information to guests who are blind/low vision.


  • Visual and Audible fire alarm
  • Accessible bathrooms
  • Chair lift for swimming pool
  • Doorways that provide at least 32" clear width accessible guest room spaces
  • Required maneuvering clearances
  • Roll-in shower
  • Portable shower seat (in closet) 
  • Removable shower head
  • Tilted bathroom mirror
  • Metal bars for support in the shower and beside the toilet
  • Required clearances underneath bathroom vanities
  • Telephone notification device
  • Braille detail and raised lettering on door signs
  • Accessible privacy latch
  • Accessible eye holes for convenient security
  • Accessible door knobs and handles
  • Televisions with closed captioning for hearing impaired

If you need any assistance or have any questions about accessibility features of the hotel, or if you need assistance with reserving a room, please call 617-424-7000 or 1-800-962-3030 or email reservations at reservations@colonnadehotel.com